Discrimination, Harassment & Victimisation in the Workplace

A practical course exploring workplace discrimination, harassment and victimisation, helping employers prevent harm, support staff wellbeing and respond effectively to complaints.

Discrimination, Harassment & Victimisation in the Workplace Training Course

Discrimination, Harassment & Victimisation in the Workplace

Discrimination, harassment & victimisation can seriously damage staff wellbeing, morale, productivity and retention. Employers have a legal and ethical duty of care to prevent these behaviours and respond effectively when concerns arise. This course provides clear, practical guidance to help organisations recognise early warning signs, understand legal obligations, support affected staff and avoid reputational harm or costly tribunal claims. Delegates explore real workplace examples, learn how to identify inappropriate conduct and gain confidence in promoting fairness, respect & inclusion across their teams.

Workplace discrimination, harassment & victimisation often develop gradually through patterns of behaviour, communication issues or organisational blind spots. When left unaddressed, these behaviours can escalate, creating unsafe environments, damaging trust and exposing employers to legal risk. This course helps delegates understand how these behaviours manifest, how to intervene early and how to support staff effectively. The session is suitable for managers, HR professionals, business owners, employee representatives and anyone seeking to strengthen inclusive practice.

Scenario 1: Subtle Exclusion

A staff member is repeatedly left out of meetings or informal discussions, affecting progression & confidence.

  • Spotting microaggressions
  • Preventing marginalisation
Scenario 2: Harassment Complaint

An employee reports unwanted comments or behaviour that has created a hostile working environment.

  • Understanding harassment
  • Responding appropriately
Scenario 3: Victimisation

A colleague experiences negative treatment after raising a concern or supporting someone else's complaint.

  • Recognising retaliatory behaviour
  • Protecting complainants

Understanding discrimination, harassment & victimisation requires more than knowing legal definitions. Delegates benefit from exploring how workplace culture, communication styles and unconscious bias can contribute to harmful behaviours. Reflection helps individuals recognise how everyday actions, comments or decisions may be interpreted differently by colleagues with diverse backgrounds or lived experiences. This reflective space encourages delegates to consider how power dynamics, team norms and organisational pressures influence behaviour. It also highlights the importance of early intervention, supportive conversations and consistent leadership responses. By examining real examples and reflecting on personal practice, delegates develop greater confidence in identifying inappropriate behaviour, supporting affected staff and promoting a culture where concerns are taken seriously. This reflective approach strengthens professional judgement, reduces risk and helps organisations build environments where people feel safe, respected & able to thrive.

Understanding Key Concepts
  • Discrimination types
  • Harassment definitions
  • Victimisation explained
Identifying Workplace Behaviours
  • Microaggressions & marginalisation
  • Patterns of exclusion
  • Early warning signs
Preventing Harm
  • Inclusive team practices
  • Proactive leadership
  • Supporting wellbeing
Responding to Complaints
  • Fair investigation principles
  • Protecting complainants
  • Moving forward constructively

Course Content

  • What discrimination, harassment & victimisation look like in practice
  • Identifying signs of marginalisation & microaggressions
  • Preventing inappropriate behaviour
  • Key considerations when handling complaints
  • Supporting staff & rebuilding trust after a complaint
  • Zoom delivery: 2.5 hour session with certificate

Course Structure and Cost

All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.

Delivery Options

The course can be delivered face to face or online, via Zoom or Teams.

Delegate Numbers
  • Online sessions: maximum of 15 delegates
  • Face-to-face sessions: recommended maximum of 20 delegates

Course Fees

  • £595 for a half-day session
  • £895 for a full-day session
  • Two half-day sessions delivered on the same day are charged at the full-day rate

Please note: the half-day rate is not always available for face-to-face sessions.

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