Equality, Diversity and Inclusion for Housing Associations

Housing associations play a vital role in providing safe, fair and accessible homes for diverse communities. EDUK delivers specialist Equality, Diversity and Inclusion support tailored to housing officers, customer service teams, neighbourhood staff, repairs and maintenance teams, senior leaders and governance boards. Our programmes strengthen staff confidence, improve inclusive service delivery and support organisations in meeting statutory duties, regulatory expectations and sector standards. Through targeted training, external reviews and strategic guidance, we help housing associations embed inclusive practice across tenant services, workforce culture, leadership and community engagement.

Key EDI Challenges for Housing Associations

Ensuring fair and equitable access to housing and support services
Supporting diverse tenant communities with varying needs and vulnerabilities
Embedding EDI across leadership, governance and organisational culture
Ensuring inclusive practice across repairs, maintenance and neighbourhood teams
Meeting statutory duties, regulatory requirements and sector expectations

EDI Training for Housing Associations

Our programmes support housing officers, customer service teams, neighbourhood staff, repairs teams, safeguarding leads, senior leaders and governance boards.

Inclusive Tenant Services

Practical strategies to support diverse tenants and ensure fair access to services and support.

Anti‑Racism in Housing

Support staff in recognising and addressing racism within tenant interactions, neighbourhoods and organisational culture.

Inclusive Leadership for Housing Managers

Equip leaders with tools to embed EDI into governance, strategy, policy and organisational culture.

Allyship & Advocacy in Housing Services

Strengthen staff confidence in supporting tenants and colleagues from underrepresented groups.

Disability Inclusion & Accessible Housing

Improve accessibility and support for disabled tenants and ensure compliance with statutory requirements.

Who We Support Within Housing Associations

Housing Officers
Customer Service Teams
Neighbourhood & Community Teams
Repairs & Maintenance Teams
Senior Leadership Teams
Boards & Governance Groups
Safeguarding & Wellbeing Teams

Why Housing Associations Choose EDUK

Experience supporting housing associations across the UK
Training aligned with statutory duties and regulatory expectations
Practical, tenant‑focused strategies for inclusive service delivery
Improved staff confidence and tenant outcomes
Clear, measurable results

Our Expertise

We understand the pressures housing associations face, from diverse tenant needs to regulatory requirements, safeguarding responsibilities and community expectations. Our strategic approach ensures EDI is embedded across tenant services, workforce culture, leadership and organisational strategy.

Contact Us:

Email: info@eduk.uk

Contact Form

External Review and EDI Strategy Development

We offer comprehensive external reviews tailored to housing associations. Our process includes:

Initial Consultation and Assessment Review of tenant services, policies, neighbourhood practice, workforce culture and organisational systems.
EDI Policy Audit Ensure compliance with the Equality Act 2010 and regulatory expectations for housing providers.
Tailored EDI Strategy Develop a bespoke strategy aligned with organisational priorities, tenant needs and governance requirements.
Ongoing Support Continued guidance, reviews and training to ensure long‑term success and measurable improvement.

Course Structure and Cost

All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.

Delivery Options

The course can be delivered face to face or online, via Zoom or Teams.

Delegate Numbers

Online sessions: maximum of 15 delegates
Face-to-face sessions: recommended maximum of 20 delegates

Course Fees

£595 for a half-day session
£895 for a full-day session
Two half-day sessions delivered on the same day are charged at the full-day rate

Please note: the half-day rate is not always available for face-to-face sessions.

Training enquiry

Organisation

Contact name

Email address

Contact phone number

Training delivery required

Training via Zoom/Teams

Face‑to‑face training

Training required

Number of delegates

Preferred date(s)

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What our delegates say

★★★★★

Very interesting and thought-provoking session. Challenged viewpoints and perceptions, especially the organisational implementation of the Equality Act.

★★★★★

Really good, enjoyable session. I found it really engaging and interactive. Alyson was brilliant.

★★★★★

A very informative, educational and enjoyable session.

★★★★★

Very informative, good recent examples used to deliver the information. Lots of engagement and practical exercises. Really enjoyed it. I can take learning/actions away from this session and use in my own role. Thank you.

★★★★★

Ann was very engaging and supportive – felt absolutely no pressure from her (we all had our cameras off) and still felt engaged.

★★★★★

Thank you Alyson. A very informative and enjoyable session. Thank you for sharing your expertise and passion.

★★★★★

It was very interesting and informative. I was surprised with a lot of the answers in the quiz which shows how our perceptions are based on our environments.

★★★★★

A sensitive subject put across and handled very well indeed. I found the training engaging and definitely made an impression on challenges facing the unit in this area.

★★★★★

The training was informative and relevant to practice, helping to improve my understanding of EDI in healthcare.

★★★★★

Danny is an engaging and knowledgeable trainer and makes you feel that no question or answer is silly – thank you!

★★★★★

Excellent delivery – felt able to ask difficult questions, never felt uncomfortable, super engaging.

★★★★★

Loved the images, interactions, and videos – immensely powerful and thought‑provoking. A great presenter, sharing experiences and examples really helped.

★★★★★

An excellent in-depth presentation by a compassionate lecturer. I am going away with a better understanding and awareness of Gender and Trans.

★★★★★

It was quite a long session but it didn't feel like it as Danny was such an engaging and knowledgeable presenter. The course content was interesting and I feel as a group we gained valuable knowledge.

★★★★★

Great tutor made the learning enjoyable yet informative.

★★★★★

Ellie was a great facilitator, making me feel welcome and able to share my thoughts openly. I appreciated the varied style/format including conversations, quiz and role play. All great examples to take away for future.

★★★★★

Brilliant course – great value (I say that as someone who ended up paying for it personally as I thought it looked so valuable – it was) and huge thanks to Ellie who held the space brilliantly for the three of us who attended.

★★★★★

The most engaging training session I have done in some time. Well done!

★★★★★

Thank you, I found the training very insightful and have many takeaways from it. Nicole was brilliant!

★★★★★

A very interesting and thought provoking session. Very capable, experienced, expert trainer

★★★★★

Really excellent session that involved lots of participation. Danny has a very engaging delivery style.

★★★★★

Enjoyed the training thoroughly, trainer was excellent and good EDI representation from the staff. Look forward to the next one.

★★★★★

Ellie was incredibly patient, took the time to answer every question thoroughly, and demonstrated strong knowledge across all aspects of the content.

★★★★★

I genuinely enjoyed the course, and the quality of the material, combined with Ellie’s delivery style, made the session both insightful and impactful.

★★★★★

Ann's style is gentle and thoughtful which I personally found very welcoming and made it easier for me to reflect before asking questions.

Trusted by organisations across the UK

Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.

Equality, Diversity and Inclusion for Housing Associations

Equality, Diversity and Inclusion for Housing Associations

Key EDI Challenges for Housing Associations

EDI Training for Housing Associations

Inclusive Tenant Services

Anti‑Racism in Housing

Inclusive Leadership for Housing Managers

Allyship & Advocacy in Housing Services

Disability Inclusion & Accessible Housing

Who We Support Within Housing Associations

Why Housing Associations Choose EDUK

Our Expertise

External Review and EDI Strategy Development

Course Structure and Cost

Delivery Options

Delegate Numbers

Course Fees

Training enquiry

What our delegates say

Trusted by organisations across the UK

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