A practical course supporting public bodies to understand and apply the Public Sector Equality Duty, embed equality considerations, and improve outcomes for diverse communities.
This Public Sector Equality Duty (PSED) Training Course provides a clear, practical understanding of the legal obligations placed on public bodies and how equality considerations must be embedded into decision‑making, policy development and service delivery. Delegates explore the duty’s requirements, how it applies to their organisation, and the steps needed to move beyond compliance towards meaningful cultural change. Through real‑world examples, discussion and interactive learning, participants gain confidence in recognising inequality, tackling discrimination and advancing equality of opportunity. The course supports organisations in creating fairer practices, improving outcomes for diverse communities and strengthening public trust.
The Public Sector Equality Duty requires public bodies to consider how their decisions, policies and services affect people with different protected characteristics. This training helps delegates understand the duty’s purpose, legal framework and practical application.
The session explores how equality considerations can be integrated into everyday operations and long‑term planning, supporting organisations to move from a tick‑box approach to a culture where fairness and inclusion are central to decision‑making.
Delegates learn how PSED drives social change, improves organisational reputation and strengthens outcomes for staff, service users and communities.
These scenarios help delegates explore how PSED applies in practical situations and how equality considerations influence organisational decisions.
A local authority redesigns a public service without assessing how changes may affect disabled residents or people with language barriers.
Discussion prompts:
A public body introduces a new recruitment process that unintentionally disadvantages certain groups due to inaccessible formats or biased criteria.
Discussion prompts:
A service redesign aims to improve efficiency but risks reducing access for older people, carers or minority ethnic communities.
Discussion prompts:
The Public Sector Equality Duty requires organisations to consider how their decisions affect people with different protected characteristics. It encourages public bodies to think proactively about fairness, remove barriers and improve outcomes for diverse communities. The duty is not simply a legal requirement; it is a framework for better decision‑making, ensuring policies and services are designed with inclusion in mind. By exploring how equality considerations influence planning, service delivery and organisational culture, delegates gain a deeper understanding of how PSED supports transparency, accountability and social justice. The training highlights how evidence, engagement and thoughtful analysis can lead to more effective policies and improved satisfaction among staff and service users. When organisations embed equality thinking into everyday practice, they strengthen public trust and create environments where everyone can thrive.
These modules outline the key learning areas covered throughout the Public Sector Equality Duty Training Course.
Understanding the Equality Act 2010 and the Public Sector Equality Duty.
Integrating equality considerations into policies, planning and services.
Using evidence, engagement and analysis to improve outcomes.
Moving beyond compliance to meaningful cultural and organisational change.
By the end of the training delegates will have:
This course is suitable for anyone working within public bodies or organisations delivering public functions. It is ideal for staff involved in policy development, service design, decision‑making, equality work or community engagement.
The training supports teams in recognising inequality, improving fairness and strengthening inclusive practices across the organisation.
All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.
The course can be delivered face to face or online, via Zoom or Teams.
Please note: the half-day rate is not always available for face-to-face sessions.
Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.
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