Public Sector Equality Duty (PSED) Training

A practical course supporting public bodies to understand and apply the Public Sector Equality Duty, embed equality considerations, and improve outcomes for diverse communities.

Public Sector Equality Duty (PSED) Training Training Course

Public Sector Equality Duty (PSED) Training

This Public Sector Equality Duty (PSED) Training Course provides a clear, practical understanding of the legal obligations placed on public bodies and how equality considerations must be embedded into decision‑making, policy development and service delivery. Delegates explore the duty’s requirements, how it applies to their organisation, and the steps needed to move beyond compliance towards meaningful cultural change. Through real‑world examples, discussion and interactive learning, participants gain confidence in recognising inequality, tackling discrimination and advancing equality of opportunity. The course supports organisations in creating fairer practices, improving outcomes for diverse communities and strengthening public trust.

The Public Sector Equality Duty requires public bodies to consider how their decisions, policies and services affect people with different protected characteristics. This training helps delegates understand the duty’s purpose, legal framework and practical application.

The session explores how equality considerations can be integrated into everyday operations and long‑term planning, supporting organisations to move from a tick‑box approach to a culture where fairness and inclusion are central to decision‑making.

Delegates learn how PSED drives social change, improves organisational reputation and strengthens outcomes for staff, service users and communities.

Real‑World Scenarios

These scenarios help delegates explore how PSED applies in practical situations and how equality considerations influence organisational decisions.

Scenario 1

A local authority redesigns a public service without assessing how changes may affect disabled residents or people with language barriers.

Discussion prompts:

  • Where should equality considerations have been applied?
  • How could an Equality Impact Assessment improve outcomes?
Scenario 2

A public body introduces a new recruitment process that unintentionally disadvantages certain groups due to inaccessible formats or biased criteria.

Discussion prompts:

  • How does PSED apply to employment practices?
  • What adjustments could ensure fairness?
Scenario 3

A service redesign aims to improve efficiency but risks reducing access for older people, carers or minority ethnic communities.

Discussion prompts:

  • How can equality considerations shape better outcomes?
  • What evidence should be gathered before making decisions?

Understanding the Public Sector Equality Duty

The Public Sector Equality Duty requires organisations to consider how their decisions affect people with different protected characteristics. It encourages public bodies to think proactively about fairness, remove barriers and improve outcomes for diverse communities. The duty is not simply a legal requirement; it is a framework for better decision‑making, ensuring policies and services are designed with inclusion in mind. By exploring how equality considerations influence planning, service delivery and organisational culture, delegates gain a deeper understanding of how PSED supports transparency, accountability and social justice. The training highlights how evidence, engagement and thoughtful analysis can lead to more effective policies and improved satisfaction among staff and service users. When organisations embed equality thinking into everyday practice, they strengthen public trust and create environments where everyone can thrive.

Course Modules

These modules outline the key learning areas covered throughout the Public Sector Equality Duty Training Course.

Legal Framework

Understanding the Equality Act 2010 and the Public Sector Equality Duty.

Embedding Equality

Integrating equality considerations into policies, planning and services.

Practical Application

Using evidence, engagement and analysis to improve outcomes.

Driving Change

Moving beyond compliance to meaningful cultural and organisational change.

Course Aims

  • Understand the Public Sector Equality Duty and its legal requirements
  • Learn how PSED applies to policies, services and organisational decisions
  • Embed equality considerations into everyday practice
  • Recognise and address inequality within public services
  • Develop strategies that promote fairness and transparency
  • Drive cultural change and improve outcomes for diverse communities

Proposed Outcomes

By the end of the training delegates will have:

  • Gained a thorough understanding of the Public Sector Equality Duty
  • Learned how to apply PSED to organisational decisions and policies
  • Developed confidence in identifying and addressing inequality
  • Understood how equality considerations improve service outcomes
  • Strengthened their ability to promote fairness and inclusion
  • Recognised how PSED supports wider social change

Who Should Attend?

This course is suitable for anyone working within public bodies or organisations delivering public functions. It is ideal for staff involved in policy development, service design, decision‑making, equality work or community engagement.

The training supports teams in recognising inequality, improving fairness and strengthening inclusive practices across the organisation.


Course Structure and Cost

All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.

Delivery Options

The course can be delivered face to face or online, via Zoom or Teams.

Delegate Numbers
  • Online sessions: maximum of 15 delegates
  • Face-to-face sessions: recommended maximum of 20 delegates

Course Fees

  • £595 for a half-day session
  • £895 for a full-day session
  • Two half-day sessions delivered on the same day are charged at the full-day rate

Please note: the half-day rate is not always available for face-to-face sessions.

Training enquiry

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