A practical course helping delegates identify, understand and address unacceptable workplace behaviours, including discrimination, harassment, victimisation and microaggressions.
Unacceptable behaviour in the workplace can cause significant harm to individuals, teams & organisational reputation. Behaviours such as discrimination, harassment, victimisation and microaggressions can lead to increased absence, reduced morale, higher turnover and costly legal claims. This course equips delegates with the knowledge and confidence to identify inappropriate behaviour, understand its impact and take appropriate action. Through practical examples, legal context and reflective discussion, delegates learn how to challenge behaviour safely, support colleagues and uphold professional standards across all sectors.
Unacceptable behaviour often develops gradually through communication issues, workplace pressures or cultural blind spots. When ignored, these behaviours can escalate, creating unsafe environments and exposing employers to reputational and legal risk. This course supports delegates to recognise early signs, understand legal responsibilities and respond effectively to concerns. It is suitable for managers, supervisors, HR professionals, business owners, employee representatives and individuals seeking to strengthen their professional practice.
A colleague makes repeated remarks that others find offensive or undermining.
A team member is consistently left out of discussions or opportunities.
A colleague experiences negative treatment after raising a concern or complaint.
Unacceptable behaviour can arise from stress, frustration, cultural misunderstandings or unconscious bias. Reflection helps delegates explore how behaviour is perceived, how communication styles influence interactions and how workplace culture shapes expectations. By examining real examples, delegates gain insight into how inappropriate behaviour escalates, how harm occurs and how early intervention can prevent further issues. This reflective space encourages individuals to consider their own responses, professional boundaries and responsibilities when addressing behaviour. It also highlights the importance of fairness, consistency and empathy when supporting colleagues or handling complaints. Through guided reflection, delegates develop confidence in recognising unacceptable behaviour, challenging it safely and contributing to a respectful, inclusive and legally compliant workplace.
All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.
The course can be delivered face to face or online, via Zoom or Teams.
Please note: the half-day rate is not always available for face-to-face sessions.
Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.
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